Microsoft has fixed a known issue that wiped mouse settings on some Windows 11 systems after installing the KB5120998 August 2026 preview update.

Are the mouse and keyboard not working in Windows 11? Try disabling fast startup, scan for malware, update driver, amongst other fixes.

QUESTION: What can cause my mouse pointer in Windows to freeze at random times and then suddenly start working again? ANSWER: Erratic behavior from your mouse can be an indication of many things and ...

Microsoft says a known issue that reverts mouse settings after installing the KB5120998 August 2026 preview update affects only non-English Windows 11 systems.

I nearly bought new hardware to fix a settings problem.

There's plenty of news regarding Microsoft and Windows 11 this week, both good and bad, but two new issues have cropped up that have been getting a lot of attention. Namely, an issue where Windows ...

This update fixes a problem with the Windows Recovery Environment not working with a USB mouse or keyboard. This update fixes a problem with the Windows Recovery Environment not working with a USB ...